OUR POLICY ♡
Returns & Refund Policy
Returns & Refund Policy
Returns & Refund Policy
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We want every LovelyLoops order to arrive safely and bring joy. Because each item is handmade specially for you, our return policy is simple and fair.
We want every LovelyLoops order to arrive safely and bring joy. Because each item is handmade specially for you, our return policy is simple and fair.
Returns
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We accept returns only for items that arrive damaged or defective. Because every crochet toy is handmade to order, we do not accept returns for:
♡ Change of mind
♡ Colour preference changes
♡ Incorrect size expectations
♡ Delays caused by courier services.
Exchanges
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Currently, exchanges are not available.
Please contact us immediately if there is any issue with your order and we will gladly help.
Need Help?
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If your item arrives damaged:
♡ Contact us within 48 hours of delivery.
♡ Send clear photos of the issue.
♡ Include your order details.
Refunds
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If a product defect is confirmed:
♡ A replacement may be offered when possible.
♡ If replacement is not possible, a refund will be arranged.
Refunds are processed only for defective items.
Handmade With Love
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Every LovelyLoops piece is carefully handmade with love and attention to detail. Small variations are part of the beauty of handmade creations.
